Python Job: Solutions Consultant

About vArmour

At vArmour, we’re disrupting traditional security and IT players through the understanding of relationships - the complex interdependencies that drive IT. vArmour is the leading venture-backed provider of Application Relationship Management software, enabling complex, global enterprises to discover and protect the relationships between users, digital assets and data. Based in Silicon Valley, the company's investors include NightDragon, AllegisCyber, Highland Capital Partners, Redline Capital, Citi Ventures, and Telstra.

The largest companies in the world use vArmour to visualize, map, monitor, and control the relationships that power their organizations. Only vArmour enables organizations to auto-discover relationships between applications and users across hybrid clouds without adding new agents or infrastructure. As businesses continue to tackle the challenges of digital transformation, vArmour makes it easy to achieve Zero Trust, securely migrate to cloud, visualize and control user access, and discover the blast radius of incidents.

At vArmour, “Relationships Matter” is the cornerstone philosophy that drives the company-in our technology and product design, as well as how the company engages our people, customers, and partners. We live this value every day.

About the role

Customer Success is a paramount within vArmour, ensuring our customers derive long-term value from our platform. To enhance our customer’s experience, vArmour offers Professional Services Consultants to drive value and success for our customers.

This role is responsible for ensuring Customer value realization throughout the solution delivery process.

What you’ll do

• Provide Technical Leadership of vArmour and Customer teams to deploy the vArmour software within the Customer environment.
• Partner with customers to implement and operationalize business-aligned, vArmour SaaS and on-premise solutions.
• Consult with vArmour Project Managers and Customer teams to build tools to promote automation and acceleration around contextual labeling, through APIs, dynamic file parsing and static ingestion methods.
• Transform the customer into a vArmour advanced user by exhibiting a technical, hands-on proficiency across all aspects of the vA platform to drive all phases of technology adoption; design, deploy, operationalize, troubleshoot.
• Identify, develop and document vArmour best practices, use cases and other value-driving material.
• Understand contextual labeling for discovered applications and services
• Coach and enable customers to become vArmour experts and build self-sufficiency.
• Attend and contribute to ongoing customer success activities and touch points; cadence calls, site visits, technical and executive briefings and business reviews, customer education, and training activities.
• Identify new ways to accelerate initial and ongoing customer value, including additional integrations or policy outcomes post initial deployment.
• Create customized training documentation, where required, and deliver hands-on training to the Customer.

What you will bring

• 3+ years’ experience in a Professional Services delivery and development role supporting on-premise and/or SaaS applications.
• Strong experience with the following:
• Networking and Infrastructure Services
• Cloud Computing capabilities
• Docker/Containerd
• One or more database technologies (relational, nosql, graph)
• Linux
• REST API
• Scripting - Python
• Security / Policy Management - (Rules, policies, ports, IPSec / VPN, authentication, TLS/SSL)
• VMware - (vCenter, vSphere, NSX)
• Familiarity with:
  • Graph Databases (Neo4j preferred)
  • K8s - Cluster Architecture, Installation & Configuration, Workloads & Scheduling, Services & Networking, Troubleshooting.
  • Public Cloud vendors (AWS/Azure/GCP)
• Ability to work unsupervised and demonstrate initiative.
• Ability to multi-task and provide value on multiple projects simultaneously.
• Strong communication skills.
• Ability to take on new challenges and expand technical skills.

What we offer

The opportunity to be a part of something special - an exciting work environment filled with motivated people on a mission to disrupt markets through excellent software. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive salary and stock options
• Health care allowance
• Ability to craft your schedule with flexible work arrangements and locations for many roles
• Generous holidays and vacation days each year
• Retirement plans
• Virtual weekly happy hours and catered brown bag lunches
• Wellness days off
• Monthly team programs and social events
• Annual innovation summits, hack-a-thons and top-performer recognition events

Don’t check all of the boxes? Don’t sweat it. We’re passionate about building a team of ambitious, diverse humans and as such, if you think you’ve got what it takes to succeed in our chaotic-but-fun, decentralized, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we’re ready for you to challenge our thinking on who needs to be in this role.

vArmour is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.